Terms & Conditions

Updated for the current product

Terms & Conditions

Effective Date: October 23, 2026 · Last Updated: October 23, 2026

These Terms are a product-use summary and are not a substitute for legal advice. Review the Privacy Policy to understand how prompts and attachments may be processed by upstream providers.

1. Agreement and the service

By accessing SmaxAI you agree to these Terms. SmaxAI provides a web workspace for conversational AI, configurable model-routing profiles, and supported image, video, audio, and live AI tools. The feature set, routes, providers, and limits can change as integrations are added, removed, or become unavailable.

2. Model routing and provider availability

Pragg Air and Pragg Max are SmaxAI-branded routing profiles that use configured third-party model/provider cascades and fallback routes. They are not a promise that SmaxAI trained the underlying foundation models. Auto routing classifies or directs requests using the routing configuration available at the time. A provider outage, rate limit, deprecation, or configuration change may alter the model that ultimately responds or may prevent a request from completing.

3. Accounts, credits, and subscriptions

Keep your sign-in credentials secure and provide accurate account information. The current free allocation is 80 daily credits; usage costs vary by model or tool and are governed by the live service configuration. Paid subscription checkout is not currently available on the public Pricing page. Do not rely on older screenshots or help text that promises unlimited usage, specific paid benefits, cancellation windows, refund guarantees, or a fixed provider catalog unless those terms are explicitly presented at the time of a valid purchase.

4. Acceptable use

Use SmaxAI lawfully and respect the rights and safety of others. Do not use the service to facilitate unlawful activity, fraud, credential theft, malware distribution, harassment, privacy violations, impersonation, unauthorized access, or attempts to evade rate limits, credits, safeguards, or authentication. Do not upload material you lack permission to use.

5. Your content and AI output

You remain responsible for the prompts, files, and other material you submit and for reviewing outputs before using them. AI output may be incorrect, outdated, biased, incomplete, or unsuitable for your purpose and may resemble output given to other users. Verify important facts and do not treat output as legal, medical, financial, or other professional advice.

6. Third-party providers and privacy

To answer prompts or produce media, SmaxAI may send relevant prompt text, conversation context, or attachments to third-party inference and media providers, including as part of a fallback route. Their terms, availability, retention, and model-training practices can differ. Read the Privacy Policy and any applicable provider terms before submitting sensitive information. Third-party brands are owned by their respective holders; their appearance in SmaxAI does not imply sponsorship or endorsement.

7. Availability, changes, and termination

The service is provided on an evolving basis and may experience interruptions, errors, or feature changes. We may suspend or limit access where reasonably necessary for security, abuse prevention, provider constraints, or service operation. Keep copies of important work rather than treating the service as the sole archive.

8. Disclaimers and responsibility

To the extent permitted by applicable law, the service and generated output are provided without guarantees that they will be uninterrupted, accurate, secure, or fit for a particular purpose. Nothing in these Terms excludes rights or liabilities that cannot lawfully be excluded. You are responsible for decisions made using AI output and for confirming that your use complies with applicable law.

9. Updates and contact

These Terms may change as SmaxAI's features and integrations evolve. Continued use after an updated version is posted may constitute acceptance where permitted by law. Questions about the Terms can be sent to info@smaxai.in.